Testimonials for Bright Business Advice 

Watch and read the testimonials from our contractors below! 

He pushed hard to get cash-flow and finances under control and systemised, meaning we are able to make much better decisions about how we structure our growth, manage our margins and pay myself a much better income than before. I have a virtual FD to help advise me too. In fact, I have totally changed my opinion on coaching and taking advice. Initially I thought it wasn't’t for me however, without the advice I think I may have really struggled. 
 
From a personal point of view the coaching and the books have absolutely changed my thinking for the better. Getting into personal development books has been a fundamental change in my mindset and it has been life changing. I am no longer anywhere near the tools. Just office based and building the business. Doing the 
£1000hr tasks and delegating down all the £100 and £10 tasks to my team. 
To make the business work better, we've introduced efficiency's and we have been able to improve quality and service that we deliver to the clients. 
 
We have now set the business up for a plan of strategic growth. We’We have also looked at our marketing strategy, through various forms of marketing and sales so can achieve the desired growth and this has resulted in growing the business tenfold under the support of Emerson from Bright Business. Seems like only recently we just won our first six figure project which were really over the moon about! And now we do it all the time. 
We are building the team and now have over twenty people in it. Including apprentices and I am proud to say that we became a Finalist for the Apprentice award at the Peterborough Telegraph Business Awards in the Employer of the year category. 
 
I would say to anybody who is in this contracting industry and looking to improve their 
businesses, grow it or is seeking support for it, maybe discuss things with Emerson as he has a wealth of knowledge within this sector as well as experience and a proven track record. He really knows what he's talking about! 
After watching Emerson’s free webinar and realising that these guys specialise in helping businesses in our industry to achieve sustainable growth, I was convinced that Bright Business Advice are really onto something with their 7 Sector model and that their previous success with other similar businesses meant they could almost certainly help us too. It just made sense. 
After our business strategy sessions, where we really drilled down into how things were and how we wanted them to be, it was clear to me that Bright is the way forward. 
It can be a lonely place running a business, but the ongoing coaching, the regular masterminds and the support and camaraderie from other Bright clients is fantastic. It feels like they really have my back and are cheering for me and I have the confidence to keep moving the business forward, knowing that whatever challenges we face, Bright will help us to overcome them.” 
 
From a personal point of view the coaching and the books have absolutely changed my thinking for the better. Getting into personal development books has been a fundamental change in my mindset and it has been life changing. I am no longer anywhere near the tools. Just office based and building the business. Doing the £1000hr tasks and delegating down all the £100 and £10 tasks to my team. To make the business work better, we've introduced efficiency's and we have been able efficiency's quality and service that we deliver to the clients.  
 
We have now set the business up for a plan of strategic growth. We’ve also looked at our marketing strategy, through various forms of marketing and sales so can achieve the desired growth and this has resulted in growing the business tenfold under the support of Emerson from Bright Business. Seems like only recently we just won our first six figure project which were really over the moon about! And now we do it all the time. 
We are building the team and now have over twenty people in it. Including apprentices and I am proud to say that we became a Finalist for the Apprentice award at the Peterborough Telegraph Business Awards in the Employer of the year category. 
 
I would say to anybody who is in this contracting industry and looking to improve their 
businesses, grow it or is seeking support for it, maybe discuss things with Emerson as he has a wealth of knowledge within this sector as well as experience and a proven track record. He really knows what he's talking about!" 
Emerson introduced us to valuable resources such as audiobooks, which have sparked significant personal and professional growth. This partnership has also refined our quality control processes and expanded our training programs, particularly for our apprentices.  
 
Our new approach includes creating quality manuals and instructional videos as invaluable resources for continuous learning outside of work hours. One of the most impactful outcomes of our collaboration with Emerson came from the networking opportunities at a Bright event. Early in our engagement, we connected with another Bright client, leading to a significant project that provided a rapid and substantial return on investment. This project not only demonstrated the immediate financial benefits of our new strategies but also reinforced the value of community and shared experiences within the Bright network.  
 
We've attended three mastermind events, each enriching our team with new insights and inspiration. The sense of community and shared success is palpable, reminding us of the continuous improvements possible for any business open to change. We wholeheartedly recommend this journey to others seeking to elevate their operations and team spirit". 
As a business, if we believe in something we will do it 110%, no messing around but, if you do hit a problem, you need a solution. We’re all human and so its normal to automatically think about the cost of doing these things but Emerson understood the problems and he offered the solution we wanted. His philosophy and outlook aligned with ours and we didn’t disagree on a single thing. Out of everything we have done over the last seven months, not one thing has gone wrong. It’s been absolutely fantastic for our business. I now see things in a different light. As a person, I like things to work and I don’t mind how much time I put in, to get them to do that. Some might say I’m a workaholic because of that. We’ve been in business for nine years now and something we did from the offset, was to make sure we had a good brand design and image. We wanted clean and slick and that’s what Emer son believes in too. You can see that from the whole Bright system. I always go a million miles an hour, but I also have a young family - Olivia, Harry and my wife are the ones I work for. They are my life, and I will work hard for them. With this system, I know I’m working towards spending more time with them and that’s what it is about for me, so I’ve told myself that by Christmas, I’ll calm down a bit. That is when I’ll have been working with Bright for a whole year. I’m an Electrician. I didn’t train in business and there’s no airs and graces about me but what I do understand is money and people. Now, with direction from Emerson, we’ve got that business training and it’s all working fantastically. We’ve installed Simpro and this normally takes seven months to install but with Emerson’s guidance, we did it in four. I’ve also developed an app named PROWIRED which is available in the App Store. We’re very proud of that. Emerson speaks our language. There’s no tech jargon or sales speak, he’s a real, down to earth person. The other thing he does well is knowing which books we should read and learn from. Trust me, if he tells you to read something, do it and continue investing in yourself to give you more credibility. We’ve now been working with him over the last seven months, and he has now gone from coach to friend. Talking about books, he recommended ‘Delivering Happiness’, which is all about employing the right people for your business. Well, I read that book and decided we were going to test one of the ideas out. Out of all Bright’s clients, we were the first to offer £1,000 to an employee to see if she really was the right person for the job. Basically, this is a loyalty test to see if your employee is the right person for the job. Would she take the money and leave or rip up the cheque and stay? We followed the whole recruitment process Emerson teaches and so, we waved that offer under her nose to see if she would step up and show her commitment. I’m very happy to say she did rip that cheque up. Either way, it’s a great safeguard because, if the money was too tempting and she walked, we would know she was not right for us. Yes, it was a gamble, but we were up for it because, we’re in this for the long game. Working on your busines with Bright will make you aware of your surroundings. As a business owner it’s easy to get blinded by the business and not see what is going on around you. The coaching makes you think about other people, how you treat them and how that affects the culture of your company. Before I had my own business, I remember working for a great compa ny where I got on with everyone well, but one day it all turned sour, and it made me think. I’d never want that to happen in my own company. Never do I want to be so far up the food chain that I become unapproachable. In a work environment, it’s great when everyone mingles as it’s not only good for the people but for the business too. With Simpro, I can see what we’re making on every single job and there’s no doubt whatsoever that we are on our way to making more money. In business, you do have to spend money to make money and I know a lot of people are reluctant to do that because they are not sure it will work for them. BUT you won’t get it until you’ve done it and when you’ve done it, you’ll be sing ing Bright’s praises, just like I am. The other great thing about Bright, is the community. Emerson has a mastermind group that is helpful because you’re surrounded by like-minded business owners, who are all trying to build and grow their businesses. Just last week, one of the guys had a job coming up in Kent that he couldn’t get anyone for, so we loaned him an electrician for a week. Now we’ve got a job coming soon up North and he is going to return the favour. That kind of support is really needed in busi ness, and it is invaluable. If I had to sum our experience up in one line, I’d say that working with Bright is about getting honest constructive criticism you can work with and then develop to change your business for the better. I just want to say full credit to Emerson for what he has built. It’s a real success story.” 
so we were good with finance and some of the other things – we just needed an overall tidy up and find a way to pull all the systems together to work better. That made and the accountability to get it all done made a difference. 
Going through the 7 sectors made me understand that I didn’t need to do every job within the business myself or even micromanage it, so now I step back and the team give me the reports. This has freed up a lot of my time and I’d say these days I’m working 80% more on the business with 20% more time to do the important things, like picking my kids up from school. The team feel much more valued, having been given responsibilities. T 
 
They each have their tasks and get to control their areas while working within the system and to a deadline. Since we’ve been doing that, I’ve seen them step up a lot more than when I used to jump in and do it all myself. When looking for help, I did look at other coaches but Emerson works within the business with you. He doesn’t just give you a list of things to do and walk away, leaving you to it till the following month. And I know if I call him, he is always available to give me advice. 
The pandemic slowed things down for us but, I can still see that doing this has put us in a position where we can grow, and the long term is looking good. I would recommend Bright, and I’d tell anyone to attend one of the webinars or speak to Emerson directly. Ask him about his business model and see if it suits what you’re looking for. Being a coaching company that specialises in the industry, they are used to dealing with the same sort of problems we, as contractors, face. They’ve been there and done that as the saying goes. Really, it’s a brilliant model that he has set up and, if it’s followed correctly, it will work for any business.” 
to Emerson, my mentor at Bright Business Advice. He taught me how to structure different aspects of my business, from finances to HR to marketing. He also helped me develop leadership skills to better direct my team. 
 
If you're like me, an electrician with loads of ideas but no idea how to run a business, I highly recommend Bright Business Advice. Just one session with Emerson can transform your business. I swear by it. They'll give you the accountability and direction you need to succeed. So don't wait, get in touch with Bright Business Advice today!" 
Now, I'm taking on projects worth up to 100K and offering my clients something that my competitors cannot. 
 
Emerson is not only a fantastic mentor but also a likeminded business owner who provides an ear for you to air your frustrations. Even though our weekly Zoom meetings are only a couple of hours long, they provide a wealth of knowledge and support to help you organize and expand your business. 
 
Since working with Bright Business Advice, my company, Whitehouse Electrical Ltd, has experienced its highest turnover in a decade with the fewest employees. I now spend my working hours in the office, growing my business from behind the scenes, gaining more time for myself and my family. 
 
So if you want to make more time for yourself while successfully handling your business, I highly recommend turning to Bright Business Advice. They can help transform your business and give you the support and direction you need to succeed." 
the most beneficial element for RH Plumbing and Electrical was employing systems and structure as a strong foundation. Emerson introduced us to platforms that helped us keep our team organized with scheduling work, as well as providing full-time admin support to keep everyone on board with the goings-on of the business. 
Thanks to Bright Business Advice, we have streamlined our business and are now better equipped to handle our workload. If you're like me and your business needs streamlining, then I highly recommend contacting Bright Business Advice for guidance today." 
 
Duncan Grindley felt this was a good opportunity to change things up within the 
business. Being the owner, he felt lonely at the top, needing support from the 
outside to freshen up the business. 
Emerson’s guidance and links in departments necessary for a successful 
business has helped Cambridge Electrical massively. The Business Mastermind 
Groups provided by Bright were hugely beneficial for Duncan, as the fellow peers 
are not direct competitors from the same area, so he and others felt able to 
openly express everything they were dealing with. 
With the benefits far outweighing any cost, the hard work is worth it in the long 
run, to commit fully to your business, and follow the process." 
Stressing themselves out running around trying to do everything, Bright helped 
Safespark to put the systems in place to organise their outfit. Providing a 
network of contractors to share and solve problems easily, with Emerson’s help, 
Safespark is growing every month and making more money than ever. 
Before Bright, Leon and Finch were unable to picture a future. Now, their little 
empire is winning awards and leaping over any hurdles facing them. 
To connect and grow your business, look to Bright Business Advice for help and 
support." 
With help from Bright Business’s Head Coach Ian Mizon, Adam has been able to get to grips with helping his business grow. Monthly discussions with Ian help keep things steady and sustainable. Now just a year on, Lumen Electrical have more leads with happier staff and a happier boss. 
If you want to find out how Ian and Bright Business Advice can help you, get in 
touch." 
the most beneficial element for RH Plumbing and Electrical was employing systems and structure as a strong foundation. Emerson introduced us to platforms that helped us keep our team organized with scheduling work, as well as providing full-time admin support to keep everyone on board with the goings-on of the business. 
Thanks to Bright Business Advice, we have streamlined our business and are now better equipped to handle our workload. If you're like me and your business needs streamlining, then I highly recommend contacting Bright Business Advice for guidance today." 
The problem was I am engineer at heart and lacked the necessary skills to continue the growth on my own. After some serious consideration I decided I was not only going to continue with my business but make it the best it can be. I explored a few options and settled on the idea that the best way forward, was to get a coach. I arranged a lunch meeting with Emerson and half way though his pitch, I had already decided we were going to work well together, so signed on the dotted line. 
 
The following 12 months were an absolute whirl wind for me and everyone at the company. I had a real hunger for learning, growth and change. I had not’t read a book since leaving school but was now consuming 3 or 4 books a month! Every session with Emerson, I left equal parts exhausted and excited, with a big to-do list. The company has now transformed into a new entity, and people are now communicating better with aligned goals. & targets. We are now poised for sustainable, profitable growth with a clear vision of where we all want to be in the next 5 years. I have highlighted key members of staff and implemented development plans for them, which will assist in the plan to become a £10m turnover company within the next 5 years. 
 
Emerson doesn’t tell you how to fix or grow your business, you have to do it. What Emerson does so well is ask the right questions, so that you discover yourself what you need to do for your own goals, within your own company. His wealth of experience in the coaching industry has been invaluable. With his extensive business contacts in most sectors, the chances are that no matter how insurmountable the pressing issue looks, with his guidance you will be able to overcome it and achieve success. 

James Hudson - Hudson Electrical Ltd  

Ian Morris - IM Electrical Ltd  

Bradley Lucas - Seen Services  

Dan & Jodie Smith Waterworks  

Watch the videos from our Bright Business Partners 

Chris McKenna & Hayley Gedney - TC Bulley Davey 

James Cannon - Simpro 

Commerce Windows 

Emerson Patton from Bright Business Advice has been helping us for the last couple years with our business at Commerce Windows. 
 
We are incredibly happy with the results we have achieved although to start with we were a bit sceptical as to if this would work. 
We achieved this by brainstorming and creating a master plan for the development of business over a three-year period. Resulting in managing our finances and management information much more astutely. 
 
Using software to manage our sales pipeline and installation systems and services more efficiently. 
 
We have updated our marketing including a new website, social media and email marketing promotion which has resulted in a 20% increase in the number of leads received. 
 
Our conversion rate is also up by attracting Quality leads and after working on improving our sales process. (Currently 52% Conversion Rate). 
 
We have engaged with our team to come up with better ways of working at a team alignment day. 
With our growth we recruited 4 new team members and cracked the £1million turnover mark. 
 
Emerson has helped us to realign our business stay focused on our Business and personal goals and is keeping me accountable to achieve the results we first set out including having another baby! 
 
We are so pleased with the results of the program that we have just bought 10 months more upfront to make sure we stay on track and hit the goals we set for ourselves going forward in these exciting times. 
 
So really a big thank you to Emerson I highly recommend him as a business adviser and we look forward to continuing our journey growing, Commerce Windows. 
 
We want you and your business to be just as successful 
After attending one of Ian's insightful webinars with Bright Business Advice, I knew I had to get in touch. That initial contact marked the start of a truly transformative partnership. 
 
Working with Ian and his team over the past year has catalysed tremendous growth for my business. With Ian's guidance, we have more than doubled in size and profitability. I now lead with a confidence I never thought possible. 
 
Ian's support has been instrumental every step of the way. In our first sessions, we implemented new job management and accounting software. Despite initial challenges, this has proven a total game-changer, driving invaluable efficiencies. 
 
Ian's communication style makes him readily available to advise me on crucial business decisions. Our monthly coaching calls provide the perfect structure to meet my needs. 
 
Reflecting on this journey, I'm astounded by my business's progress with Ian's support and the systems now in place. The monthly accountability has given me much-needed focus. Moreover, I'm chuffed by the positive impact on my personal life – more time to enjoy with family. The business and work-life balance transformation is truly brilliant. 
 
Thank you, Ian and the entire Bright Business Advice team, for playing such a vital role in this journey. I'm thrilled about the path ahead and the continued growth it promises. 
Mark Emery - ER Electrical Services 
Engaging with Ian at Bright Business Advice was a straightforward decision. I needed help managing my company, plain and simple. 
 
Working with Ian has been a game-changer for my business. He's provided me with the essential tools and unwavering support required to run my businesses effectively, resulting in outstanding profitability. 
 
Ian's guidance has been instrumental in developing and implementing strategies to enhance business efficiency. He's helped me schedule tasks more effectively, boosting my confidence in my abilities. 
 
Ian's communication style and support are impeccable. He goes above and beyond, even taking on tasks like liaising with our web designer and creating content for our website. 
 
The results of our collaboration speak volumes. Thanks to Ian's assistance, I now feel confident that my company will organically and comfortably reach its £2 million turnover target. This achievement is within grasp, all thanks to the robust systems Ian helped me implement. 
 
In summary, my experience with Ian and Bright Business Advice has been transformative. I couldn't be more pleased with the progress and growth we've achieved together. 
Mark Graham - MW Graham  

Wady Electrical 

We’re an established Electrical Contractors, trading for over 50 years, on £3.7M turnover, with 35 team members. We first worked with Emerson in 2009. We decided it was time to re-join forces in 2016, to help us with further expansion. We needed focus and a plan that kept us on track. Using Emerson for a business alignment, we got the management team together and spent the day brain storming around his business model, which made sure we covered all areas of the business. 
 
We built a plan using his online project management software that means we had a structure and tasks to complete, then allocated to team members so we can track progress. It's a great tool. We use it all the time to manage our business. We even used it to manage the build of our extended mezzanine floor. 
 
Once we had the plan, we needed our team on board, listen to their opinions on the changes and get their input on how we could achieve our goals. With Emerson’s help, we did a team alignment. It was great! It got everyone involved and talking, plus was a great opportunity to involve new staff. We have focused a lot on creating a company culture and put together our WHY, WHAT and HOW statements to ensure the team understand that culture. 
Not only does Emerson keep us on track with our plan, but he also gives advice on software tools, sales process development and sales training. With his advice, we’ve updated our website, created new hard copy materials in folders and flyers, promotional items like sweet tins, cups and pens etc and case studies. We have engaged a customer feedback system which generates us testimonials and insights into how we run our business. On the HR front we have implemented an online software system that manages holidays and time sheets and other aspects of HR which has really got us more organised too. 
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