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Bonacia case study

Bonacia

We were invited to one of Emerson's Business Accelerator Summits in November by our accountants, neither Rosie or I were really excited about the prospect having been to 'things' like this in the past and being left feeling less than impressed, thinking we'd wasted time that is precious when you are running a business with 85 staff.  After spending the day at the summit... Wow! We were both shocked at the practical take aways we got from the day - feeling more focused, organised and raring to go we headed back to the office.

It was a no-brainer to sign up with Emerson, if he could get that out of us in one day imagine the possibilities working one on one (well, one on two) more regularly. Now the possibilities have turned into realities and we're starting to see 'wins' from different areas.

Having a fresh set of eyes and someone focusing and pointing us in the right direction we have challenged and questioned how and why we do things. From setting out our culture and values, aligning our leadership team, ensuring they and we’re both accountable for getting stuff done, the positive impact that it has had on the business has been amazing.

We’ve seen conversion rates increase on sales and average order value on a major part of the business. Monthly leadership meetings have resulted in actions happening that we’ve been waiting on for a while; from a 12 month IT plan and new systems for reviewing and recruiting to effective overtime management and 18 month production plan. This is all in three months; we expect the 'wins' to keep on coming and are predicting to break the 5 million barrier.

We recommend working with Emerson. Even if you feel you’ve got it all covered, a fresh pair of eyes from such a knowledgeable person, plus someone to be accountable to, will only make things better.

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Having a fresh set of eyes and someone focusing and pointing us in the right direction we have challenged and questioned how and why we do things. From setting out our culture and values, aligning our leadership team, ensuring they and we’re both accountable for getting stuff done, the positive impact that it has had on the business has been amazing.

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